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All prices shown on the website are in New Zealand dollars. GST is included in the shown price. Shipping will be calculated at the checkout. All orders are subject to availability and you will receive a confirmation email once your order has been accepted.

Shipping is not currently available outside of New Zealand through the website. Please contact us directly at hello@shawroadceramics.com

We try to represent our work as accurately as possible. However due to the handmade nature of these products each piece might have minor variations in size, colour and form. Depending how you are viewing this the colours may also vary slightly so if you require a perfect match please request a sample or visit the studio in person.

If you see something you like that is not currently available please feel free to contact us to see if we can supply it for you. Special orders and commissions take a minimum of 2 weeks to produce depending on what they are and how busy we are at the time.

In the unlikely event that your parcel is damaged please contact us as soon as possible.

Unfortunately we are unable to take returns if you change your mind as we are a small business so please choose carefully.

Our functional ware is dishwasher and food safe but we recommend washing by hand to prolong the life of your pieces.

We currently have 2 flat rates for the North and South Island excluding rural delivery. Larger sculptural pieces over 30 cm will be calculated on an individual basis.